Which type of transactions does the Consumer Guarantees Act primarily protect?

The Consumer Guarantees Act (CGA) is designed to protect consumers in transactions concerning goods and services. This means that whenever a consumer purchases goods or engages in services for personal or domestic use, the CGA offers certain guarantees regarding the quality and fitness for purpose of those goods or services.

In the context of consumer transactions, the key protections include guarantees that the goods will be of acceptable quality, fit for the purpose specified, and match the description. Additionally, services must be provided with reasonable care and skill, and within a reasonable time frame. This protection aims to ensure that consumers can expect a minimum standard of product quality and service delivery.

When considering the other options, they fall short of encompassing the full scope of the CGA. For instance, business-to-business transactions are typically excluded from the protections afforded by the CGA since the primary focus of the Act is consumer protection rather than commercial dealings. Online purchases, while covered under the CGA, do not represent the full measure of consumer transactions, as the Act applies regardless of the method of purchase. Lastly, transactions involving digital products are included under the broader category of goods and services; however, the CGA does not exclusively protect digital products, making it a subset of the more comprehensive consumer transactions