Which section of the CGA deals with guarantees related to repairs and spare parts?

The correct answer is that Section 12 of the Consumer Guarantees Act (CGA) pertains specifically to guarantees related to repairs and spare parts. This section establishes that when a supplier or manufacturer provides goods, they have a guarantee to ensure that any repair work performed and any spare parts supplied during the repair process will be carried out in a timely manner and fit for purpose. It assures consumers that if their goods require repairs or replacement parts, these will be completed in a way that meets their expectations and standards.

This is significant because it underlines the consumer's right to have reasonable access to repairs and spare parts that ensure the longevity and functionality of the purchased goods. Additionally, it sets the expectation that services related to these repairs must be performed with the same level of care and quality that the consumer originally anticipated when purchasing the goods.

Understanding this section is crucial, as it reinforces the broader principles of consumer rights and protection that are core to New Zealand's legal framework in consumer transactions. This ensures that consumers feel protected and confident that their purchases will not only function well initially but can also be maintained over time with adequate support from the supplier or manufacturer.