What key guarantees are provided under the Consumer Guarantees Act?

Under the Consumer Guarantees Act (CGA) in New Zealand, key guarantees focus on the rights consumers have regarding certain characteristics of goods and services they purchase. The correct choice highlights essential guarantees such as acceptable quality, fitness for purpose, and matching the description.

Acceptable quality means that goods must meet a standard that a reasonable consumer would expect, considering factors such as the nature of the goods, the price paid, and any representations made by the seller. Fitness for purpose ensures that goods must be suitable for the specific use that the consumer has requested, which is particularly relevant when a consumer makes known to the supplier the purpose for which they are purchasing the goods. Additionally, goods must match the description provided by the seller, ensuring that consumers receive exactly what they are led to believe they are purchasing.

This combination of guarantees protects consumers by ensuring that they can trust the quality and suitability of the products or services they buy, forming the backbone of consumer rights under the CGA. Other options may touch upon important aspects of consumer experience, but the key guarantees as defined by the CGA specifically relate to quality, purpose, and accurate representation.