What is the primary purpose of the Consumer Guarantees Act?

The primary purpose of the Consumer Guarantees Act is to provide guarantees that goods and services must meet certain standards. This legislation establishes clear expectations for the quality and performance of products and services provided to consumers. It ensures that consumers can rely on their purchases to meet specific criteria, such as being of acceptable quality, fit for purpose, and matching descriptions or sample products provided.

The Act outlines the rights of consumers in relation to guarantees on goods and services, promoting confidence in consumer transactions. This contributes to a fairer market where consumers are protected and businesses are encouraged to maintain high standards in the goods and services they offer.

The focus on setting standards through the Consumer Guarantees Act ensures that consumer interests are safeguarded, encouraging businesses to uphold quality and reliability which can improve overall consumer satisfaction and trust in the market.