What is one remedy available if a product fails to meet guarantees?

When a product fails to meet the guarantees set out in the Consumer Guarantees Act (CGA) in New Zealand, one of the remedies consumers are entitled to is repair or replacement of the defective product. This remedy is fundamental to ensuring that consumers receive the quality and reliability they expect when making a purchase.

Under the CGA, if a product is not of acceptable quality, does not match the description, or is not fit for purpose, the consumer has the right to ask for a repair. If the repair is not feasible or would take too long, consumers may also request a replacement. This assurance enhances consumer protection, as it gives them recourse when a product does not live up to the guaranteed standards.

In terms of the other options, legal fees are not typically covered directly as a remedy under the CGA; future discounts do not address the issue of faulty products directly; and free advertising is unrelated to the consumer's immediate need for remedy concerning defective goods. Thus, repair or replacement aligns precisely with the legislative intent of protecting consumer rights and ensuring products meet guaranteed standards.