What does the Consumer Guarantees Act 1993 mandate regarding the quality of goods and services?

The Consumer Guarantees Act 1993 mandates that goods and services provided to consumers must meet certain minimum quality standards. This means that consumers have a right to expect goods to be of acceptable quality, fit for purpose, and as described, while services must be carried out with reasonable care and skill. These minimum standards are designed to protect consumers and ensure they receive products and services that are reliable and effective.

By imposing these standards, the Act provides consumers with guarantees that ensure their rights are upheld in transactions, fostering confidence in the marketplace. This consumer protection legislation is central to New Zealand’s approach to ensuring fair trading and accountability among businesses.