What does a term need to demonstrate to be considered transparent under consumer law?

For a term to be considered transparent under consumer law, it must be written in plain language and be easily legible. Transparency is a fundamental principle in consumer protection, aimed at ensuring that consumers can understand the terms and conditions that apply to their purchases or agreements. Plain language helps to avoid confusion and ensures that consumers are fully informed about their rights and obligations.

A term that is straightforward, clear, and legible empowers consumers to make informed decisions without the need for legal expertise. If terms are complex or filled with complicated jargon, it becomes challenging for consumers to grasp the important aspects, which can lead to misunderstandings and exploitation. Additionally, transparency cannot rely solely on verbal communication, as this may not provide the same level of clarity or permanence as written terms. Therefore, the requirement for terms to be plain and legible is central to enhancing consumer rights and ensuring fair trading practices.